I want help rescheduling my clients because I can no longer work those times

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• What do I do if I am unwell or can't attend booked sessions?

  If you are unwell, please send a text message to your clients through Halaxy to let them know you're unwell and will need to cancel. Then let the admin team know that you are unwell by email and they will reschedule your clients. If you simply want ...

• I need help with a client risk situation

  Please book a 15 minute peer consultation here: https://app.acuityscheduling.com/schedule.php?owner=11940708&appointmentType=21453072

• I want to access the original Mums Matter clinician training

  Structured Online Training – You can re-enrol in our online training modules anytime to refresh your knowledge or revisit key concepts. These modules provide step-by-step guidance on our processes and best practices. Please access the course here: ...

• I want to open more or different hours to my schedule in Acuity

  If you would like to permanently change your schedule in Acuity, please change your roster in Acuity: https://drive.google.com/file/d/1eTn5tf5etHzTthxeXkhWzQCfHhXyMAwy/view?usp=drive_link Please let the administration team know of any permanent ...

• 💰 What low-cost counselling options are available at Mums Matter Psychology?

  Some clients may be running out of their 10 Medicare-funded sessions for the calendar year and wish to continue privately. You are welcome to offer sessions at your usual or reduced private rate. If your client needs a more affordable option, we have ...