What do I charge my client when they have used More than 10 sessions this calendar year (no Medicare rebate remaining)?

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• What do I charge my client when they have had Less than 10 sessions this calendar year (Medicare rebate remaining) but More than 20 bulk-billed sessions with Mums Matter Psychology?

  Please process the Extra Services Medicare Item to the client's credit card Then process the Medicare rebate Please see here: https://drive.google.com/file/d/1Hk-EiYGEI_t7y2AwJg-GK4JQOAYb0wb0/view?usp=drive_link Please also ensure this is booked in ...

• How do I look up a client's Medicare card details?

  Please always check via Halaxy before commencing sessions with a client that their Medicare card is valid (Funding - the button next to the Medicare card number). If it is not, please access HPOS and login using your PRODA details. Please then use ...

• My client's Medicare payment won't go through

  Please see common Medicare errors and fixes here: https://drive.google.com/drive/folders/1DDdrJOLYoHrtgnN8FUqqcnG4YYs3rORl?usp=drive_link

• I have reached my 10 client limit in NovoNote. How do I keep recording sessions?

  Please see here video instructions on how to continue to record sessions once you have reached the 10 client limit.

• 🌏 My client is travelling overseas—can I still see them?

  Medicare sessions cannot be provided while the client is overseas. You may see the client privately if they are willing to pay out of pocket. Always confirm location and payment type prior to the session.