I have reached my 10 client limit in NovoNote. How do I keep recording sessions?

• Related Articles

• 🌏 My client is travelling overseas—can I still see them?

  Medicare sessions cannot be provided while the client is overseas. You may see the client privately if they are willing to pay out of pocket. Always confirm location and payment type prior to the session.

• What do I charge my client when they have used More than 10 sessions this calendar year (no Medicare rebate remaining)?

  Please process the Extra Services fee to the client's credit card. No rebate will be possible.

• How do I look up a client's Medicare card details?

  Please always check via Halaxy before commencing sessions with a client that their Medicare card is valid (Funding - the button next to the Medicare card number). If it is not, please access HPOS and login using your PRODA details. Please then use ...

• What if the client does not have their next set of referral paperwork uploaded yet?

  Please always plan sessions by looking around 5 days ahead. When planning, please ensure the client has enough sessions on their Mental Health Care Plan. If clients are yet to provide new paperwork (a Review or new Mental Health Care Plan), please ...

• What do I charge my client when they have had Less than 10 sessions this calendar year (Medicare rebate remaining) but More than 20 bulk-billed sessions with Mums Matter Psychology?

  Please process the Extra Services Medicare Item to the client's credit card Then process the Medicare rebate Please see here: https://drive.google.com/file/d/1Hk-EiYGEI_t7y2AwJg-GK4JQOAYb0wb0/view?usp=drive_link Please also ensure this is booked in ...