How do I SMS from client from Halaxy?

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• How do I send a psychometric tool to my client to complete from Halaxy?

  To send a psychometric tool from Halaxy as a form to be completed by the client, it needs to be set up as an "intake form". Please see here the example of the EPDS: https://drive.google.com/file/d/1vZVncmsi1iPql_7WPFxswoYrcBLlJDww/view?usp=drive_link ...

• How do I create a payment plan for my client in Halaxy?

  Please see these instructions https://support.halaxy.com/hc/en-au/articles/10443432916367-Create-an-invoice-payment-plan?ref=blog.halaxy.com

• 📆 I have booked two sessions at the same time in Halaxy for the same client

  This is likely due to accidental duplication. Simply delete the duplicate in Halaxy. Always check Acuity to ensure consistency.

• Why don't the appointments in Acuity and Halaxy match?

  Acuity and Halaxy are not synced. You need to manually enter the appointments in Halaxy that are in Acuity. Whatever is in Acuity is the truth. This is what the client knows and the admin team know. Please edit Halaxy so it matches Acuity. You can ...

• Has my client's referral been received?

  Please note that referrals emailed or uploaded by clients can take up 72 hours to appear in their Halaxy account. If your client's referral is not in Halaxy you can check directly with your client.