How do I block out time in my calendar?

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• 🌐 How do I manage timezones in Acuity?

  Please keep your Acuity calendar set to Melbourne time (AEST/AEDT). This ensures consistency across the team. ? Booking for clients in other timezones: When creating an appointment, select the client’s timezone from the dropdown at the time of ...

• 📆 I have booked two sessions at the same time in Halaxy for the same client

  This is likely due to accidental duplication. Simply delete the duplicate in Halaxy. Always check Acuity to ensure consistency.

• ➕ How do I add an extra appointment in Acuity (not my regular time)?

  Please follow these instructions. https://drive.google.com/file/d/14fU1f0xBH8RF2C27LQSa1FSOPQyffdfM/view?usp=sharing

• What do I charge my client when they have used More than 10 sessions this calendar year (no Medicare rebate remaining)?

  Please process the Extra Services fee to the client's credit card. No rebate will be possible.

• 💰 What low-cost counselling options are available at Mums Matter Psychology?

  Some clients may be running out of their 10 Medicare-funded sessions for the calendar year and wish to continue privately. You are welcome to offer sessions at your usual or reduced private rate. If your client needs a more affordable option, we have ...