⏳ My client wanted a shorter session—what are their options?

• Related Articles

• 🌏 My client is travelling overseas—can I still see them?

  Medicare sessions cannot be provided while the client is overseas. You may see the client privately if they are willing to pay out of pocket. Always confirm location and payment type prior to the session.

• My client has selected No on Consent for the cancellation policy

  Client may choose not to consent to having their credit card charged a cancellation fee automatically. However, the cancellation fee still applies. Please discuss this with the client in the first session to let them know that any cancellation fee ...

• How do I invoice an external organisation who are paying for my client's session or supervision?

  Please follow these instructions https://drive.google.com/file/d/1cTbI9T9s880XqPhwar7WRYWr_66gqMqn/view?usp=drive_link

• 💰 What low-cost counselling options are available at Mums Matter Psychology?

  Some clients may be running out of their 10 Medicare-funded sessions for the calendar year and wish to continue privately. You are welcome to offer sessions at your usual or reduced private rate. If your client needs a more affordable option, we have ...

• Has my client's referral been received?

  Please note that referrals emailed or uploaded by clients can take up 72 hours to appear in their Halaxy account. If your client's referral is not in Halaxy you can check directly with your client.