My client has asked to transfer to another clinician at Mums Matter, what do I do?

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• I want to access the original Mums Matter clinician training

  Structured Online Training – You can re-enrol in our online training modules anytime to refresh your knowledge or revisit key concepts. These modules provide step-by-step guidance on our processes and best practices. Please access the course here: ...

• 💰 What low-cost counselling options are available at Mums Matter Psychology?

  Some clients may be running out of their 10 Medicare-funded sessions for the calendar year and wish to continue privately. You are welcome to offer sessions at your usual or reduced private rate. If your client needs a more affordable option, we have ...

• What do I charge my client when they have had Less than 10 sessions this calendar year (Medicare rebate remaining) but More than 20 bulk-billed sessions with Mums Matter Psychology?

  Please process the Extra Services Medicare Item to the client's credit card Then process the Medicare rebate Please see here: https://drive.google.com/file/d/1Hk-EiYGEI_t7y2AwJg-GK4JQOAYb0wb0/view?usp=drive_link Please also ensure this is booked in ...

• Where can I find Mums Matter Psychology Letterhead?

  Letterheads are automatically created on Clinical Notes in Halaxy. Write your letter in a new clinical note, and then "Publish" it and then "Print" your note from the same place where you "Publish" your note. Halaxy will export your note as a PDF ...

• What if the client does not have their next set of referral paperwork uploaded yet?

  Please always plan sessions by looking around 5 days ahead. When planning, please ensure the client has enough sessions on their Mental Health Care Plan. If clients are yet to provide new paperwork (a Review or new Mental Health Care Plan), please ...